Locations

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Basel Mulhouse Freiburg EuroAirport MLH

Local Agency
Europcar
Address
Aéroport international de Bâle-Mulhouse, 68300 Saint-Louis, FRANCE
Shuttle
Not Aavailable (Walking Distance)
Phone
Service Hours

Phone calls outside service hours are accepted only with advance appointments.

Email
frstmlht01@europcar.com
Download Brochure
Pickup
  • On-site
  • By Appointment
Hours
Weekdays
08:00-12:30, 13:00-19:00, 19:30-23:00
Sat
09:00-12:30, 13:00-14:30
Sun
10:00-13:15, 14:00-20:00
Closed Days Open Year-Round
  1. This center requires a mandatory pickup appointment. Please arrange the appointment at least 1 week in advance via the options listed.
  2. Upon arrival at the airport, please proceed to the agency (center) located in the car rental area.

    The center is located next to the escalator in Hall 1 on the Arrival Level, French Sector. Please ensure not to enter the Swiss Sector.

  3. After a brief verification, collect the vehicle and other items. Please ensure that all items have been received before signing the delivery receipt.
  4. Start your drive. As vehicles are provided with limited fuel (or charge), proceeding to a nearby station shortly after departure is essential.
Return
  • On-site
  • By Appointment
Hours
Weekdays
08:00-12:30, 13:00-19:00, 19:30-23:00
Sat
09:00-12:30, 13:00-14:30
Sun
10:00-13:15, 14:00-20:00
Closed Days Open Year-Round
  1. This center requires a mandatory return appointment. Please arrange the appointment at least 1 week in advance via the options listed.
  2. Please complete the final check based on the provided requirements at least 1 day prior to the return, and drive to the center at the address above by the scheduled time.
  3. The return location is the airport's car rental parking area. Please park in the section marked with the agency's sign and proceed to the office.

    Located in the F10 car rental parking area on the French Sector of the airport. If the parking barrier is closed, please use the intercom next to the gate to inform staff of the vehicle return and request access. For faster processing, please take a photo of the odometer and bring it to the office along with the two car keys and the vehicle registration.

  4. After a brief verification, return the vehicle and other items. Please ensure that all items have been returned before signing the handover receipt.
  5. Please walk to the airport after all procedures are completed.
What if the scheduled pickup is missed due to a flight delay?

As centers do not wait indefinitely for delayed arrivals, immediate contact upon landing is required to reschedule. While same-day pickup may be attempted within standard business hours, please be advised that late arrivals may be deferred to the next business day. Refunds for unused periods are not available. Inquiries regarding compensation for related losses should be directed to the airline or insurance provider.

Is it possible to visit the center without an appointment?

Service availability is not guaranteed. Most centers operate on an on-call basis, with personnel allocated only for confirmed appointments. Therefore, walk-in visits may face staff unavailability. While an expedited dispatch may be arranged in some cases, it entails unavoidable delays and potential service fees. Please be aware that any losses incurred due to the lack of a proper appointment are the sole liability of clients.